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Knowledge base Sync, search & media archive

History backfill on upgrade

Upgrade to Pro and SocialMate backfills your older history once, automatically — no manual re-sync.

1 min read Updated July 14, 2026

When you upgrade to Pro, SocialMate runs a one-shot automatic backfill to pull in older history, so your full archive is available without any manual steps.

How it works

  1. Activate Pro.
  2. The backfill kicks off automatically; watch it on the Sync page.
  3. Once complete, unlimited search covers your whole timeline.
The one-shot backfill running after a Pro upgrade.
The one-shot backfill running after a Pro upgrade.

Why upgrades are instant. Messages are stored on every tier, so going Free → Pro doesn’t require a full re-sync — backfill only fetches what wasn’t already captured.

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