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SocialMate
Knowledge base Anti-ban & safety

Understanding your risk score

What the 0–100 number means, the eight factors behind it, and how to bring it down.

2 min read Updated July 14, 2026

Every account carries a live risk score from 0 to 100, colour-banded safe → elevated → warning → critical. It’s a weighted blend of eight signals, recomputed continuously so you can react before WhatsApp does — and as the score climbs, SocialMate automatically slows your sends down before any hard stop.

The radial risk gauge — a calm, glanceable read on account health.
The radial risk gauge — a calm, glanceable read on account health.

The eight factors

  1. Messages per hour — sending velocity.
  2. Unique chats — how many different conversations you touch.
  3. Cold outreach — chats you message that have never replied; mass cold messaging is the top ban trigger.
  4. Duplicate content — repeated identical messages (detected via hashing).
  5. Night activity — sending during quiet hours.
  6. Account age — newer numbers are inherently riskier.
  7. Blocks — recipients blocking you.
  8. Connection drops — unstable sessions.
The eight factor bars show exactly what's contributing to your score.
The eight factor bars show exactly what's contributing to your score.

How to bring it down

  • Slow down — let the queue pace you instead of forcing sends.
  • Message people who expect you; avoid blasting numbers that never reply.
  • Vary your content; avoid sending the same text to many chats.
  • Respect night pause.
  • Give new numbers time to warm.
  • Fix a flaky connection (it both drops messages and raises risk).

Tip. The factor bars tell you which signal is driving your score, so you can act on the real cause instead of guessing.

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