Anti-ban & safety
The headline engine — and an honest take on risk.
Will I get banned? An honest answer
How SocialMate reduces risk — and why no tool, including ours, can promise zero risk.
Read →Desktop vs VPS: which is safer for your number?
The one real difference between running on your desktop and on a VPS is the IP your account connects from — here is how to choose, honestly.
Read →How the 8-layer shield works
Eight cooperating layers that pace, randomise, warm, and watch every send — the #1 reason to choose SocialMate.
Read →Understanding your risk score
What the 0–100 number means, the eight factors behind it, and how to bring it down.
Read →Reading the risk cockpit
A tour of the Risk page: gauge, warming timeline, rate meter, factor bars, cooling alerts, and the anti-ban log.
Read →Rate limits, bursts & quotas explained
The exact per-minute, per-hour, and per-day caps on each tier — and what happens when you hit them.
Read →Cooling pauses & how to recover
When the engine throttles you, here's why — and how the automatic cooling lifts itself the moment your risk recovers.
Read →High-Volume Mode: custom limits with guardrails
Advanced Pro users can raise their own caps after warming — power, with hard clamps so a typo can't nuke an account.
Read →If an account gets banned
What a ban looks like in the app, what you can and can't do about it, and how to reduce the odds next time.
Read →Can’t find an answer? Open a ticket or email [email protected]. Live service status: status page.