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SocialMate
Knowledge base WordPress plugin

Can I use the WordPress plugin without WooCommerce?

Yes. Booking and form events, sign-in codes, chat buttons, alerts to you and the Claude Agent (site search, bookings, forms) all work on a plain WordPress site. Only the shop events need WooCommerce.

1 min read Updated November 10, 2026

Yes. WooCommerce adds the shop features, but most of the plugin works on any WordPress site.

Works without WooCommerce

  • Sign in with a WhatsApp code — on the WordPress login screen or anywhere you put [socialmate_login].
  • Chat buttons — the floating button and [socialmate_chat].
  • Bookings and forms — a booking made or coming up (Amelia, Bookly, FluentBooking) and a form sent (Contact Form 7, WPForms, Gravity Forms, Fluent Forms), each a message you write or, on Pro, an agent task.
  • Alerts to you — a new user, a comment waiting, a post published, an update available (Events → This website).
  • The Claude Agent (Pro) — it can answer from your published pages, take bookings through Amelia, Bookly or FluentBooking, and reply to leads from Contact Form 7 (with Flamingo), WPForms, Gravity Forms or Fluent Forms.
  • The MCP tool server — use the site’s tools from any MCP client with an access key, with or without SocialMate.

Needs WooCommerce

Order updates, payment reminders, basket reminders, back-in-stock alerts, after-purchase follow-ups, the checkout opt-in box, the product and basket chat buttons, and the agent’s shop and checkout tools.

Step-by-step guide

See the use cases for ideas by business, and start with Install the plugin.

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