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SocialMate
Knowledge base Troubleshooting

Updating & resetting app state

How updates work, switching to the beta channel, and safely resetting when you need a clean slate.

1 min read Updated October 2, 2026

SocialMate keeps itself current and gives you a clean recovery path when you need one.

Updates

  • On Windows and Linux, updates download from official release storage with a progress banner and install on restart. On a Mac, SocialMate tells you when a new version is out; download it from the download page and install it over the old one (see Updates on a Mac).
  • Prefer early builds? Switch to the beta channel in Settings → Updates. The changelog lists every change.
Settings → Updates — release channel and app controls.
Settings → Updates — release channel and app controls.

Resetting safely

  1. Back up first. Your data is in ~/.wa-agent-server/ — copy it before any reset.
  2. Use the in-app reset options to clear a specific account/session rather than nuking everything.
  3. After a reset, re-link numbers and let new sessions warm normally.

Careful. Deleting the data directory removes your local archive and sessions. Back it up first, and remember a reset doesn’t touch your license — re-activate from Settings → License. The 7-day Pro trial is per-machine, too: resetting or reinstalling the app won’t grant a new trial.

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