Appointment & booking reminders

The job: remind clients about appointments and bookings so they actually show up — clinics, salons, tutors, services.

How SocialMate does it

1. When a booking is made, schedule a reminder via the API or the scheduler for, say, 24 hours before.
2. The engine delivers it at a safe, human hour — night pause means nothing fires at 3 a.m.
3. Replies come back as message.received webhooks, so confirmations and reschedules flow into your system.

Why it wins

• Read rates beat email/SMS on the channel clients already use.
• Flat cost — remind as many clients as you like without per-message fees.
• Batches let you queue a day’s reminders at once and track each one.

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